Project Description
About the customer:
Created on September 1st, 1982, ENAPOR is a public limited company with capital solely owned by the State of Cape Verde.
The company, as the general concessionaire of the ports, is responsible for the administration, management, and economic exploitation of the Ports of Cape Verde, terminals, and port jurisdiction areas, ensuring their conservation, planning, and development. This encompasses the exercise of port authority competencies and prerogatives entrusted to it or that may be assigned to it in the future.
The company’s portfolio includes pilotage, towing, mooring/unmooring, berthing/unberthing, equipment, cargo traffic, warehousing, power and water supply, and bunkering services.
With a presence in all 9 inhabited islands of the country, ENAPOR connects them to each other and to the world through infrastructure that ensures the provision of services with the desired quality and safety.
With over 40 years in the market, ENAPOR is one of the references in the Cape Verdean business sector, relying on qualified and motivated professionals driven by teamwork and a customer-focused approach.
The challenge
The implementation of an Electronic Stevedoring System at ENAPOR arose from the need to automate stevedoring operations, promoting transparency and optimizing process management at the 9 ports managed by ENAPOR.
Previously, work calls were made manually on-site, resulting in frequent and sometimes unnecessary trips by stevedores to the port. This manual calling process proved to be time-consuming and lacked the ability to confirm the actual presence of stevedores at the port. Additionally, monitoring worker attendance and managing last-minute changes in ship schedules presented challenges, requiring adjustments to allocations.
The solution
With the implementation of the Electronic Stevedoring System, all processes related to stevedoring work were automated. Ubiquity Technology implemented a digital automation platform that integrates directly with ENAPOR’s ERP system, the Single Counter Port System (JUP), and the SMS sending platform of CVTelecom. Stevedoring work requests for loading and unloading goods are now managed automatically.
Ship schedules, types of work, and the necessary teams are known in advance. Stevedores are categorized by type of work, employment status at ENAPOR (permanent or occasional), and availability. Their assignment to stevedoring work is in compliance with current legislation and ensures full compliance with standards. The service also ensures the automatic processing of listings and sending SMS to each worker, preventing them from traveling to the port if they are not scheduled to work on the ships.
“The main objective of Electronic Stevedoring is to promote transparency and allow for better planning of Stevedoring operations, optimizing the management of all processes automatically, creating better conditions for operators and also for our stevedores. The project implementation took place in February 2021 and it is a successful investment as it allows for increased productivity and competitiveness of our company. ENAPOR is a company that invests in innovation and process automation.”
“It was truly a pleasure to lead this project. Having previously worked on projects in the port and maritime sector, we were excited to apply our experience to ENAPOR. The market does not have a comparable solution, as this system was fully customized to the client’s needs.”
ENAPOR’s investment in process automation increased the company’s productivity and competitiveness. By maximizing the benefits of an automated and business process management (BPM) environment, ENAPOR obtained a structured approach to streamline its operations and increase efficiency, thereby generating greater value for its customers and employees.
General Overview
Before
After
Award-winning Project
The Electronic Stevedoring project was one of the winners of the PALOP Innovation Awards 2023, in the Digital Transformation category. This award aims to distinguish innovative initiatives and projects in different public and private organizations, honoring innovation, competitiveness, and modernization in Portuguese-speaking African countries.
